What age do I need to be to ride a Rido?

You must be at least 18 years old to ride a Rido e-scooter or e-bike. You'll need to verify your age when creating an account in the app.

How do I find and unlock a Rido vehicle?

Open the Rido app, find a vehicle near you on the map, scan the QR code on the handlebar, and you're ready to ride. The app shows real-time availability and battery levels.

Do I need a driver's license?

For e-scooters: no license is required in most Spanish cities for speeds up to 25 km/h. For e-bikes: no license is required as they are classified as pedal-assist bicycles under Spanish law. Always check local regulations.

What happens if I damage a vehicle?

You are responsible for up to €2,000 in damage as outlined in our Terms of Service. We recommend riding carefully and parking responsibly. Our tandem detection system monitors for misuse.

Can I ride in bike lanes?

Yes! In Spain, e-scooters and e-bikes are permitted in bike lanes and on roads with speed limits up to 30 km/h. Always avoid sidewalks and pedestrian zones.

Where do I park when I'm done?

Park in designated areas shown in the app. These are typically bike rack zones or marked parking areas. Keep sidewalks clear for pedestrians and accessibility.

Do I need to wear a helmet?

We strongly recommend wearing a helmet for every ride. In many Spanish cities, helmets are legally required for e-scooter riders. We include a helmet with every scooter and offer helmet rewards in the app.

How much does it cost?

Pay As You Go: €1.00 unlock + €0.35 per minute. Rido Pass: Free unlock + €0.25 per minute. Day Pass: €14.99 for unlimited 24-hour rides. No minimum top-up, no hidden fees.

What is the Rido Pass?

The Rido Pass gives you free unlocks and a reduced per-minute rate of €0.25/min (instead of €0.35/min). It's perfect for frequent riders who want to save on every ride.

Can I get a refund for unused balance?

Yes! We offer free refunds of unused balance. No minimum top-up required, and you can request a refund at any time through the app. See our Terms of Service for details.

What if the battery dies during my ride?

Our app shows real-time battery levels so you can choose a fully charged vehicle. If a battery runs low during your ride, you can end it at any designated parking area — no extra charge.

Yes, every Rido ride includes basic insurance coverage. Our e-scooters and e-bikes are insured against third-party liability. For full details, see our Terms of Service.

Careers

Last updated: January 2026

Join the Rido Team

We're building the future of micro-mobility in Spain. Check back soon for open positions, or reach out to us directly.

1. About Rido

Rido is a shared micro-mobility company operating e-scooters and e-bikes across Spain's most vibrant cities. Our mission is to provide sustainable, affordable transportation that helps reduce congestion and emissions.

We're a passionate team focused on:

Making urban mobility accessible to everyone
Building reliable, safe vehicles
Creating a sustainable future for Spanish cities
Delivering exceptional customer experiences

2. Open Positions

Currently, we don't have any open positions listed. However, we're always on the lookout for talented individuals who share our vision. If you believe you could contribute to Rido's mission, we'd love to hear from you.

Send your CV: We're interested in hearing from people with experience in operations, engineering, marketing, customer service, and more. Email us at info@rido.bikewith "Careers" in the subject line.

3. Our Values

Sustainability First: Every decision we make considers its environmental impact
Safety Always: The wellbeing of our riders is our top priority
Innovation Driven: We continuously improve our technology and service
Team Spirit: We succeed together, celebrating each other's contributions
Customer Obsessed: We listen, learn, and adapt to our riders' needs

4. Benefits

Working at Rido means:

Flexible working arrangements
Opportunity to shape the future of urban mobility
Dynamic, supportive team environment
Competitive compensation
Free rides on Rido vehicles!

Rido is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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